Delivery & Shipping Policy

 Thank you for visiting and shopping at https://www.panniesoz.com.au. (Also know as Motorcycle Panniers Australia) ABN: 93 810 739 913

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 Shipment processing time

 All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

 Shipping charges for your order will be calculated and displayed at checkout. Through either Australia Post or TNT Australia.

 *Delivery delays can occasionally occur.

 Shipment to P.O. boxes

 https://www.panniesoz.com.au ships to addresses within Australia.

Shipment confirmation & Order tracking

 You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

 https://www.panniesoz.com.au is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

 https://www.panniesoz.com.au is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 IMPORTANT: Please save all packaging materials and damaged goods before filing a claim.